Puget Sound

After I-976 passage, officials and riders watching how new King County Metro paratransit contractor performs

Christine Miles settles into her seat aboard an Access bus for a ride to her home in the south end.

People who use King County Metro’s paratransit service Access will learn about their rights as Access riders and next steps to improve Access services.  Photographed Wednesday, October 30, 2019. 211938

Riders said they are looking forward to higher, enforced standards under the new contract, such as narrowed pickup windows and more comparable trip times to fixed-route buses.  VIEW

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