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A damaged fiber-optic cable is cutting off Monroe residents with AT&T and Sprint Nextel  from 911 service this afternoon, according to the Everett Police Department.

No one knows what damaged the cable just before 3 p.m. or when it will be fixed, said department spokesman Aaron Snell. But until it is fixed, Snell said police and fire personnel are conducting roving patrols throughout Monroe neighborhoods.

Snell said anyone experiencing trouble with calling 911 should go directly to a fire or police station for help, and he asked that 911 test calls not be made.

At first police didn’t know which Monroe residents were affected but it seems at least Verizon Wireless and T-Mobile networks are working properly, Snell said.