Re: “ACT loses 40 college-entrance exams in mail”:

This article, although it is about a problem with FedEx, reminds me of our post office experiences the past year. Three separate mailed payments — one to travel four miles down the hill to the Kent city office — never arrived.

On one occasion, we were charged a $32 late payment — and others took phone calls to straighten out.

Just last month, I was notified my computer/TV statement hadn’t been paid, although it had been mailed two weeks before deadline.

What is happening within our postal service?

Mary Kathryn Myers, Kent

Correction: This letter and its headline, originally published Aug. 19, were edited to reflect that it was FedEx, not the U.S. Postal Service, involved in the lost college-entrance exams.