Facebook on Tuesday ended an investigation by New York's attorney general by agreeing to changes designed to shield minors from pornographic...
Facebook on Tuesday ended an investigation by New York’s attorney general by agreeing to changes designed to shield minors from pornographic images and improper advances from adults.
The social-networking site, which has about 47 million users, promised to respond to complaints within 24 hours and to follow up within three days, Attorney General Andrew Cuomo and Facebook Chief Privacy Officer Chris Kelly said in New York.
“Facebook will be safer,” Cuomo said in closing the investigation, which centered on whether the Palo Alto, Calif., company was deceptive in promoting its site as safe for young users. “We’ve established a new model for child protection on the Net.”
After hearing from parents in recent months, Cuomo’s investigators posed as young teens on Facebook and were invited to adult groups. When they posed as parents and reported the incidents, Facebook failed to act, they said.
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Such issues will be handled quickly from now on, the two sides said Tuesday. An independent examiner approved by Cuomo’s office will monitor Facebook’s handling of complaints and report on the matter for two years.
Facebook will post on its pages an e-mail address for complaints and a warning to parents that their children aren’t guaranteed an inoffensive environment.
A task force created by several other states is continuing to press Facebook and MySpace on other issues related to teen safety. MySpace declined to comment.
Material from The Associated Press is included in this report.