List is based on data from government agencies, including on-time records, complaints and more

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An aviation dean and a marketing professor have ranked the largest 13 U.S. airlines after analyzing 2015 U.S. Department of Transportation figures for on-time flights, lost baggage, bumping passengers off flights, and complaint rates:

1. Virgin America (ranked 1 in 2014)

2. JetBlue (4)

3. Delta (3)

4. Hawaiian (2)

5. Alaska (5)

6. Southwest (6)

7. SkyWest (10)

8. United (9)

9. ExpressJet (11)

10. American (7)

11. Frontier (8)

12. Envoy Air (12)

13. Spirit (n/a)