Readers rave about help after fall, rant about homeless encampments.

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RAVE To the kind and compassionate gentleman who comforted my elderly mother after she fell at the mall. She didn’t get his name, but I appreciate him taking the time to stay with her until the medics arrived. Thank you so much!

RANT To the city for not maintaining public areas once they’ve been cleared of homeless encampments. Too often these public areas are repopulated within days or weeks and nothing seems to be accomplished. If this is really a public emergency, let’s get it taken care of once and for all.