RAVE with great enthusiasm to Rick, who was at work at a building down the block from mine when he received a delivery with a package meant for me. My phone number was on the label, so he called and left me a message to let met know where it was. When I called him to arrange to come by and get it, he said he was wrapping up for the day and would be gone by the time I got off work, so he offered to drop it by my office. Thank you, Rick, for taking the time to bring me my package and being a kind and thoughtful neighbor.

RANT to cans with pull-top lids. They may be great for some folks, but must not have been tested on people with arthritis.

RANT to security guards inside and outside of stores staring at their phones. What kind of security are they providing?