RANT to the application update that disabled incoming calls on my smartphone. Rave to the Verizon tech who competently walked me through the measures to correct the problem in a matter of minutes. “New and improved” was a big commercial catchphrase for my generation, that often proved to be an oxymoron. Seems like things haven’t changed all that much these days.

RAVE to Seattle Fire’s Station 29 and Medic One responders who attended to my husband when he was experiencing chest pains. Their attention, kindness, listening skills and medical skills are so much appreciated. The firefighters’ interactions with the Medic One personnel were respectful and seamless. Thank you so much for making a challenging situation bearable.

RANT to the dairy farms I pass that keep their cows in a dark barn or a dirt field. Their milk must taste of sadness.