Fix It: What to do if your new cellphone number comes with someone else's bad debt calls.
Q: I got a new cellphone number last year. Within a few weeks, calls started coming from debt collectors looking for the woman who use to have the number. It has been 10 months, and the calls have not stopped. What can I do?
A: Tell them to stop calling, and get some government agencies on your side.
Get the name of the collection agencies and write to them — it must be in writing — telling them that it’s not your debt and that they have to stop contacting you, said Ben Wogsland, spokesman for the Minnesota attorney general’s office.
Then, contact your state’s consumer and state’s attorney’s offices.
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Fix It by Karen Youso is an occasional feature. Send questions to email@example.com. Sorry, no personal replies.