The wait for a Shake Shack burger is up to 45 minutes during lunch. But the New York City burger chain is trying to change that.
Guess what? You don’t need to wait in line for 45 minutes for a burger at Shake Shack. You do, however, need to be quick with your smartphone. On Monday morning, the chain quietly launched its ordering app for Seattle, allowing patrons to order online and pick up their orders without getting in line (you can also use the app for other select locations).
Here’s the catch: Shake Shack will accept only a few to-go orders every 15 minutes from 11 a.m. to 9:45 p.m. There will be a designated area at Shake Shack to pick up your app food orders. (Tip for Luddites: Your best bet is to hit Shake Shack between 2:30 p.m. and 4:30 p.m. on a weekday when the wait is often under 10 minutes.)
In more potential good news, a spokesman said Shake Shack is bringing in more self-service ordering kiosks to cut down on the wait time.