Instead of making anxious applicants wait for an email that will never come, they need to establish reasonable expectations.
Q: I am completely fed up with rude and unprofessional recruiters. A few months ago, one of them contacted me about a job and asked me to send her a résumé. When I heard nothing after a couple of weeks, I sent a follow-up email, but received no response.
Several weeks later, the same person emailed me about a different position. She said she was sending the employer my résumé, but again there was no follow-up. Yesterday, I received yet another email from her regarding a possible job.
At this point, I’m so angry that I want to tell this woman exactly what I think about her disrespectful behavior. Why do recruiters act like this?
A: Your frustration with unresponsive recruiters is shared by many job seekers. But while some may indeed be inconsiderate jerks, this lack of communication typically stems from the nature of the recruiting process itself.
When searching for viable candidates, recruiters consider applicants from a wide range of sources and then contact those who appear to be a possible match for the job. While the applicant may view this as the start of a promising relationship, in reality it may just be the first step in narrowing a large field.
Because many recruiters lack the administrative support needed to follow up with everyone, priority is given to those applicants who are most appealing to the employers who have paid for this service. The unfortunate result is that many preliminary contacts are simply left hanging.
This does not let recruiters off the hook, however. Instead of making anxious applicants wait for an email that will never come, they need to establish reasonable expectations. Every contact should be told exactly what will happen next, including the likelihood of receiving feedback.
As for your own situation, don’t shoot yourself in the foot. Since this woman continues to reach out, your connection with her may eventually pay off. But if you lash out in frustration, you won’t hear from her again, because no one wants to hire an angry person.