The COVID-19 crisis had made hotels large and small reconsider and revamp cleaning and hygiene policies. Here are a few expert-sourced tips for figuring out...
The stress of the coronavirus pandemic and the resultant stay-home orders have Americans across the country itching for a vacation. With tight budgets adding frustration...
Suing corporations almost seems like an American pastime. Since the coronavirus pandemic began, some passengers have taken major airlines to court, alleging they failed to...
One skier pays top dollar for an Epic Pass to be used at Vail Resorts in Colorado in early April. With coronavirus cutting the season...
In the midst of an international pandemic, even companies known for their customer service are struggling to respond to customers in a timely manner. But...
Given that consumers everywhere are weathering a worldwide pandemic, companies in the travel industry have a chance to throw their customers a bone and earn...
Christopher Elliott says travelers are in uncharted waters amid the coronavirus pandemic. One traveler’s recent trouble with a cruise voucher provides a lesson about reading...
A global pandemic seems like the time for companies to make concessions for their customers. It doesn't seem that's the route all airlines are taking...
The CDC is urging older Americans not to travel (and the Smithsonian museums have all closed), but this Airbnb host in Washington, D.C., doesn't deem...
Get full Seattle Times access on all your devices, starting at $1 a week.