This traveler originally decided to take the 125% in cruise credit Royal Caribbean offered customers whose cruises got canceled due to COVID-19. But he only...
Before the pandemic, John Schmidt of New York booked round-trip flights to Lisbon, Portugal. After a schedule change, COVID-19 eventually caused the flights to be...
Wild goose chases in search of refunds for would-be vacations nixed by COVID-19 have been a common theme for Travel Troubleshooter of late. Here, Helene...
Before COVID-19, a couple and their friends booked a tour in Albania. When they arrived in Amsterdam for a connecting flight, the group was told...
The coronavirus pandemic has flipped the travel industry on its head, with many stories of long waits for refunds for flights nixed by COVID-19. In...
Ruby Tyson of Ohio is caught between a cruise line and an airline. Prior to the pandemic, she and her daughter booked a Hawaii cruise...
Stephen Wilkes of Ohio asked his travel agent for a BritRail pass refund when a European vacation was nixed by COVID-19. Six months later, there...
When Alitalia rejects Ahmed Seloma’s ticket to Italy due to a visa detail, he asks for a refund on a refundable ticket. But the airline...
A reader misplaced her passport and quickly renewed it, paying $116 to do so. But then she found the passport — and the State Department...
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