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Q: I’m getting about 30 to 50 spam emails a day in my mailbox. Is there anything I can do to filter these out? I’m using Network Solutions as my email service provider.

— W.S.

A: Thirty to 50 is all? And that’s after your mail provider has already done a filtering out of spam …

Here’s the deal on spam blockers. There are two places where you can block spam: before it gets to your mail provider’s inbox and before it is downloaded by the client software on your computer or other device.

Network Solutions, like most email service providers, has its own spam filters working to keep much of the spam from getting to your inbox. And you can specify additional senders you want to block in Network Solution’s Web mail interface.

Second, if you don’t like how much spam is still getting through, you can install a spam-blocker on your client. The client-based blocker will do essentially the same thing as the one being run by Network Solutions, except that it’s much easier for you to add spam to the list you wanted blocked.

All it takes is the click of a button. The downside is that since that spam isn’t being blocked on your mail server, you’d need to block it via client software on every computer you use to access your mail.

And bear in mind that most email clients already have spam filters, also called junk mail filters, built in. Their lists of spammers may not be updated as often as third-party programs, so you may still want to try the latter.

Q: A few weeks ago I “upgraded” to Internet Explorer 10 after first checking online for any problems, since it had debuted a month earlier for Windows 7 Service Pack 1. Yet since downloading it to my Samsung Series 5 Ultrabook (with 4 megabytes of RAM), I frequently get “low memory” warnings when running just IE10 with more than a half-dozen tabs open.

Since downloading IE10, I get a prompt every time I boot up, but when I try to add virtual memory, or allow Windows to manage it, the change does not take. I get similar results going to Performance Options under RAM/Processor Speed, then System Properties.

Whichever way I try to allow virtual memory, it does not stick. (When I open Task Manager, I find the processes are not actually using that much memory, just reserving it.)

How can I get enough virtual memory to not get “low memory” warnings so often?

— Kevin Clark

A: Generally, when changes made don’t stick, it’s a result of having insufficient user privileges, though you should be receiving an error message to that effect. Make sure you’re logged in as an administrator and try again.

Ideally, you don’t want to be relying on virtual memory at all because it’s very slow. “Virtual memory” just means that when Windows runs out of system memory to store things, it will start to write data to the hard drive. That’s slow.

So I have a few other questions. Do you have a half-dozen tabs open in IE10 or are you running a half-dozen separate instances of IE10? That makes a big difference in the amount of resources being consumed.

It’s a good move of yours to check with Task Manager to see what else is running in — and consuming — memory. It’s possible that you’ve got more applications running in the background than you think. And it’s possible that one or more of those might be malware.

But bear in mind that if an application is reserving memory, it is making that memory unavailable to other applications, so that’s the same as using it.

What’s more, malware may not show up as a recognizable process in Task Manager, so if you’re not running an anti-malware program in addition to your anti-virus program, I’d give one a try. My personal choice is Anti-Malware from ( They offer a free version you can download.

Questions for Patrick Marshall may be sent by email to or, or by mail at Q&A/Technology, The Seattle Times, P.O. Box 70, Seattle, WA 98111. More columns at