Casinos are putting in retail pavilions where they once had fountains or other splashy attractions, eager to attract the nongaming spending that has grown steadily until it’s nearly double the gambling revenue.
LAS VEGAS — It doesn’t take long to realize how big shopping has become in this desert destination that casino gambling once ruled.
Digital signs inside the Forum Shops at Caesars Palace urge visitors to “Shop as the Romans Do” along a 675,000-square-foot path with a Roman streetscape and talking statues. A model for experiential retailing.
About 29 million people visited the Forum Shops, which marked its 25th anniversary in May, while 42.9 million visited Las Vegas last year.
Retail and nongaming attractions — along with Vegas shows, 149,000 hotel rooms, and top restaurants and bars — brought in more than $11.2 billion in revenue last year, double the $5.2 billion that table games and slot machines generated.
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The appetite for retail is evident up and down the Strip.
MGM Resorts International executives have held discussions to replace the 22 million-gallon Bellagio Fountains with a boutique shopping and restaurant promenade, the Las Vegas Review Journal reported last month.
In 2014, Treasure Island Hotel & Casino drained a lagoon that was used to stage a pirate show in front of the property to convert it into retail, and, in 2015, Bally’s converted a garden into an outdoor mall, the Grand Bazaar Shops, a short walk from Caesars Palace.
The tables turned in 1999, when retail and other nongaming revenue collectively surpassed casino gambling for the first time. The gap has kept growing.
“Retail operations provide greater options for tourist spending and are a natural evolution for a destination like Las Vegas,” said Brent Pirosch, director of gaming consulting for commercial-real-estate firm CBRE Inc., which is based here. “While gaming has been fairly flat for years, nongaming attractions jack up revenue and profits, and changing them is a cost-effective way to refresh a property.”
In 2000, the average trip expenditure for shopping was $94. By 2016, it was $156.91, according to the Las Vegas Convention and Visitors Authority.
Las Vegas’ retail dwarfs that of Atlantic City, N.J., by virtue of its sheer size, said Deutsche Bank gaming analyst Andrew Zarnett. “There are so many more rooms in Las Vegas, and the average visit to Las Vegas is so much longer,” he said. “Given Atlantic City is primarily a day-tripper market, its ability to emulate on the retail front with Las Vegas is extremely difficult.”
Retail is so hot along the Strip that it is common to find multiple locations of the same brand.
Mike Mixer, executive managing director in Colliers International’s Las Vegas office, said there have been at least three $1 billion-plus sales transactions in the last 12 months for mall properties on the Strip: Crystals at CityCenter, Fashion Show Mall and the Miracle Mile Shops at the Planet Hollywood resort.
“Both high-end luxury and discount retailers are enjoying success,” Mixer said.
Or want more of it.
Real-estate firm JLL highlighted a pair of casino-mall projects at the International Council of Shopping Center’s RECon convention here last month. One of them is the Showcase Mall, which sits on the Strip just north of the MGM Grand Hotel with its recognizable 100-foot-tall Coca-Cola bottle and giant M&M’s that front the property.
American Eagle Outfitters, Adidas and T-Mobile are all building flagship stores at the mall, as is DSW. Skechers recently opened. Gone will be the tourist shop Grand Canyon Experience and La Salsa restaurant.
“Vegas is evolving, and retail is evolving,” said Michael Hirschfeld, co-leader of JLL’s National Retail Tenant Services, as he led a tour of Showcase Mall in 98-degree weather recently. “The brands now want to be here because the people are here, and based on the stats, they’re here shopping.”