Netflix added more than 7 million subscribers in the first quarter, even as the company’s average U.S. subscription price rose 12 percent in the past year.
Netflix used to worry it would alienate customers by raising prices for its streaming service. Not anymore.
The company posted its strongest start to a year in terms of subscriber growth since going public 16 years ago, despite raising prices for most of its customers over the past several months. Los Gatos, California-based Netflix added 7.41 million users in the first quarter of the year, according to a statement Monday, easily topping analysts’ projections.
Raising prices enabled Netflix to boost sales 40 percent last quarter and quiet investors who fret about all the money the company spends on original series and movies. Netflix will spend $7.5 billion to $8 billion on programming this year to lure more customers to its online TV network, which now boasts 125 million subscribers worldwide.
“You have to earn it by doing spectacular content,” Chief Executive Officer Reed Hastings said on a call with investors. “If you do that, you can get people to pay more because then we can invest.”
Most Read Business Stories
- Amy Hood won back Wall Street and helped reboot Microsoft
- Some Pacific Northwest CEOs earn 200 or 400 times what the average employee is paid
- Your password has likely been stolen. Here's what to do about it.
- More people are buying a home — the biggest financial decision of their lives — sight unseen
- Women outlive men, so why do they retire earlier?
The results, including higher earnings and an upbeat forecast, were welcome news to investors. Netflix stock rose 5 percent to $323.70 in extended trading Monday after the results were announced. The stock was up 60 percent this year at the close of the regular session in New York.
Hastings hasn’t forgotten when a price increase almost took down the company. The stock price fell precipitously and subscribers canceled over a few months in 2011 after the company split its streaming service from its DVD-by-mail service, a move that amounted to a 60 percent price increase for customers who wanted to keep both.
Yet a growing segment of the population forgave and forgot, replacing live TV services with Netflix’s on-demand library, even as the company’s average U.S. subscription price rose 12 percent in the past year. The popularity of the service surged in the U.S. once Netflix began funding original series, such as “House of Cards” and “Orange Is the New Black.”
The production pipeline has since increased to levels that rival the world’s largest media companies. Netflix will release about 700 original pieces of programming this year, including about 80 movies (more than any studio), more than one stand-up special a week and as many unscripted series as any U.S. cable network.
Worth just $20 billion at the end of 2014, when it had only released a handful of original shows, Netflix will likely surpass $140 billion in market value when trading opens Tuesday. Chief content officer Ted Sarandos has used the company’s rise to lure some of the top creative minds from rival studios.
Netflix has told investors it will save money by bringing development and production in-house and avoiding the markups imposed by rival studios. But spending is still growing as the company expands production in areas like film, unscripted series and kids programming.
Total streaming-content obligations grew to $17.9 billion in the first quarter, from $17.7 billion three months earlier, and that doesn’t account for the ballooning budget to market shows.
Netflix has allayed concerns about its cash burn by continuing to add subscribers. On Monday, the company said it aims to add 6.2 million more subscribers in the second quarter. The company is also forecasting a further 41 percent increase in revenue this quarter, to $3.93 billion, and said profit would rise to 79 cents a share.