Name of event: Business Development Training Orientation Date and time: April 3, 6-8 p.m. Place: Washington CASH, 2100 24th Aves S., Seattle Cost: Free Web...

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Name of event: Business Development Training Orientation

Date and time: April 3, 6-8 p.m.

Place: Washington CASH, 2100 24th Aves S., Seattle

Cost: Free

Web site: www.washingtoncash.org

Event phone: 206-352-1945

Description: Washington CASH (Community Alliance for Self-Help) offers a 10-week Business Development Training workshop to teach the skills needed to start a small business. Subjects covered include money management, business concepts, cash flow, pricing, marketing and financial statements.

Name of event: Investing in Multifamily Properties

Date and time: April 3, 6-9 p.m.

Place: Hyatt Regency Bellevue

Cost: Free to REIA members, $20 for guests

Web site: http://www.REIAwa.com

Event phone: 425-454-1922 or 1-877-454-REIA (7342)

Description: This meeting of the Real Estate Investors Association of Washington features apartment expert Anthony Minnuto, who will speak on “Creating Passive Income for Life Through Multifamily Properties.” Seating is limited; register at www.REIAwa.com.

Name of event: eWomenNetwork “Accelerated Networking” Luncheon

Date and time: April 4, 11:15 a.m.-1:45 p.m.

Place: Everett Holiday Inn-Downtown Everett

Cost: eWomenNetwork members $38, nonmembers $50-$65.

Web site: www.ewomennetwork.com

Event phone: 425-444-5063

Description: Come and learn about blogging from Betsy Talbot, who runs a small-business coaching company. This event will focus on how to set up a blog, why keywords are important, which words mean the most to your reader, h ow to fit blogging into your workweek and spreading the word about your blog.

Name of event: Investing in Multifamily Properties

Date and time: April 5, 9 a.m.-6 p.m.

Place: Hyatt Regency Bellevue

Cost: $49 for REIA members, $69 guests; see Web site for details

Web site: http://www.REIAwa.com

Event phone: 425-454-1922 or 1-877-454-REIA (7342)

Description: This all-day educational event is being put on by the Real Estate Investors Association of Washington. It features apartment expert Anthony Minnuto, a real estate investor, author, philanthropist, and frequent television and radio guest.

Name of event: NSA Northwest chapter meeting

Date and time: April 5, 8:30 a.m.-1:30 p.m.

Place: Mezza Cafe, Starbucks Headquarters Building, 3rd Floor, Seattle

Web site: www.nsanorthwest.org

Event phone: 425-458-5771

Description: Patricia Fripp, the first woman president of the National Speakers Association, will speak on “Good to Great: How to Go from Simple to Scintillatingly Superb”

Name of event: Biodiesel Homebrewing

Date and time: April 5, 9:30 a.m.-2:30 p.m.

Place: Phinney Center, 6532 Phinney Ave N., Seattle

Cost: $65 public; $60 PNA members

Web site: http://phinneycenter.org/programs/wh_classes.shtml

Event phone: 206-783-2244

Description: An introduction to biodiesel with hands-on experience for those interested in making biodiesel from waste restaurant oil. Learn the chemistry and tricks of making quality biodiesel by making small batches and experimenting with different vegetable oils, catalysts and pH indicators. Various reactor designs are presented, including the “Appleseed” and also BioPro automated processors, followed by a visit to a nearby home reactor. Instructor (www.biolyle.com) makes his own fuel.

Name of event: Driving Product Success: Full-Day Workshop

Date and time: April 8, 8 a.m.-5 p.m.

Place: 15355 S.E. 30th Place, Bellevue

Cost: $595; $100 discount when registering by March 24.

Web site: www.pivotalpm.com

Description: This workshop is a hands-on, practical look at strategies that market-dominating technology companies use to drive profit margins, product leadership and higher company valuations. Silicon Valley-based Chasm Institute joins forces with NW firm Pivotal Product Management, delivering a combination of product strategies from “Geoffrey Moores Crossing the Chasm” book series and proven product management methods. Participants will leave with new insights on leading their companies to master current market challenges. For more info or to register: email info@pivotalpm.com.

Name of event: Global Business Research class

Date and time: April 8-June 17 (Tuesdays), 12:30-2:30 p.m.

Place: Edmonds Community College

Cost: $3,100, plus tuition

Web site: http://mgmt.edcc.edu

Event phone: 425-640-1637

Description: A nine-day trip to England and Ireland as part of a Global Business Research class (Management 255) at Edmonds Community College. Learn about international trade, its impact on U.S. markets and the importance of diversity in global business strategy. Research and analyze global business opportunities, enterprises and environments. The class may be take as an elective as part of a two-year business degree. Email globalbusiness@edcc.edu

Name of event: Williams Kastner Labor & Employment Breakfast Seminar — Dealing with “Brinks”: New Wage and Hour Regulations and Compliance

Date and time: April 9, 7:30-9 a.m.

Place: Two Union Square, 601 Union St., Suite 5100, Seattle

Cost: Free

Web site: http://www.williamskastner.com/resources.cfm?id=732

Event phone: 206-628-6604

Description: In the Stevens v. Brink’s Home Security case, the Washington Supreme Court decided in 2007 that Brink’s service and installation technicians who drove company vehicles home were entitled to compensation for their commutes to and from home. This presentation will review the case and discuss practical tips for employers to minimize exposure from the Brink’s decision.

Name of event: Women’s Business Exchange Networking Breakfast

Date and time: April 10

Place: Washington Athletic Club

Cost: See Web site

Web site: www.wbex.org

Description: The speaker is Assunta Ng, publisher of the Northwest Asian Weekly and Seattle Chinese Post, and founder of two nonprofit organizations: Northwest Asian Weekly Foundation and Women of Color Empowered. Her topic is: “Insights of a Newspaper Publisher on Passion, Leadership and Networking”

Name of event: Getting Started with Constant Contact

Date and time: April 10, 3-4:30 p.m.

Place: Lake Washington Technical College, Redmond Campus, 6505 176th Ave. N.E., Redmond

Cost: Free

Web site: http://seattle.constantcontact.com

Description: This workshop will allow you to quickly and easily master the entire Constant Contact system. You’ll learn how to set up account options, add sign-up boxes to your Web site and e-mails, load a list, build a campaign and brand your e-mail to match Web sites and logos. You’ll also learn how to develop content, get your e-mail opened and track results.

Name of event: The Power of E-Mail Marketing

Date and time: April 10, 11:30 a.m.-1 p.m.

Place: Lake Washington Technical College, Redmond Campus, 6505 176th Ave. N.E., Redmond

Cost: Free

Web site: http://seattle.constantcontact.com

Description: Master e-mail communications with this comprehensive look at best practices and winning strategies for getting and keeping quality subscribers, increasing deliverability and open rates, writing good headlines and content, saving time and getting readers to take action.

Name of event: The Keys to Error-Free Writing

Date and time: April 11, 8:30 a.m.-4:30 p.m.

Place: UW Center for Urban Horticulture

Cost: $295

Web site: http://syntaxtraining.com/PDF/Keys_041108.pdf

Event phone: 206-782-8410

Description: This workshop is for employees, managers, and business owners who want to produce error-free documents. Discover tools and techniques to eliminate errors in reports, presentations and e-mail. Get clear explanations, take-away tools, and illustrations of the latest rules of punctuation and usage. Enjoy activities that reinforce learning. Offered by Lynn Gaertner-Johnston of Syntax Training

Name of event: 2008 Public Safety Job Fair

Date and time: April 12, 10 a.m.-4 p.m.

Place: 3101 111th St. SW, Bay P, Everett

Cost: Free

Web site: www.nationalrecruitingnetwork.com

Event phone: 425-423-9922

Description: This Public Safety Job Fair is for police, fire, emergency communications and corrections workers. More than 30 Puget Sound area departments will be attending looking for qualified applicants.

Name of event: Marketing in a Challenging Environment

Date and time: April 15, 11:30 a.m.-1 p.m.

Place: Woodmark Hotel, 1200 Carillon Point, Olympic Terrace

Cost: $25 for members, $30 for nonmembers

Web site: www.kirklandchamber.org

Event phone: 425-822-7066

Description: This month’s luncheon of the Kirkland Chamber will feature a panel of marketing professionals: Richard Kendall, senior vice president for Seattle-based Frause; Karen Lucas, vice president of strategic marketing, Aegis Living; and Nancy Juetten of Nancy S. Juetten Marketing.

Name of event: 2008 Washington State Technology Summit

Date and time: April 15, 7:30 a.m.-5 p.m.

Place: Meydenbauer Center, Bellevue

Cost: $190/$220

Web site: www.watechcenter.org/?s=1405

Event phone: 206-685-1920

Description: Explore innovation for the next Washington with more than 400 technology leaders who are driving Washington state’s industry development in clean technology, renewable energy, global health, and advanced materials and manufacturing.

Name of event: Open House Business Expo

Date and time: April 15, 1-2:30 p.m.

Place: Galliano’s, 16435 Military Road S., Seattle

Cost: $25 includes lunch and display area

Web site: http://smallbiz.meetup.com/556/

Event phone: 206-241-5300

Description: The Open House Business Expo, sponsored by Seattle Professional Referral Organization (Seattle PROS), is intended for small independent business owners and professionals. Business strategist Maria Marsala will speak on “7 Ways to Recession Proof Your Business.” Expo price includes lunch and display area for marketing collateral. Each guest receives a 12 inch by 12 inch area and members a 3 foot x 3 foot display area for marketing collateral. To guarantee a display area, preregister and set up your display area between 12:30 and 12:50 p.m. Registration mandatory: Call Sharon at 206-241-5300

Name of event: Social Networking, Business Benefits

Date and time: April 16, 8-10 a.m.

Place: Swedish Cultural Center, 1920 Dexter Ave. N., Seattle

Cost: $60 general, $50 AWC members, $40 students

Web site: www.seattleawc.org

Event phone: 206-654-2929

Description: Learn how to strengthen contacts, foster relationships and boost your business success using networking sites such as MySpace, Facebook and LinkedIn. Registration includes light breakfast. Register by April 7 at awcseattle@verizon.net or 206-654-2929.

Name of event: Licensing Executives Society-Seattle Chapter Speaker Series

Date and time: April 16, 11:30 a.m.-1 p.m.

Place: Avanade, 2211 Elliott Ave., Seattle

Cost: Registration before noon April 14: $15 students, $20 LES members, $30 nonmembers. Registration after noon April 14: $20 students, $25 LES members, $35 nonmembers

Web site: http://www.usa-canada.les.org/chapters/seattle/upcoming.asp

Description: Speaker Kristi Johnson of Dickinson Wright will discuss “Licensing Realities in the Food Industry: Adventures in the Cheese Biz.”

Name of event: eWomenNetwork “Accelerated Networking” Luncheon

Date and time: April 17, 10:45 a.m.-1:45 p.m.

Place: Maggiano’s Little Italy — Downtown Bellevue

Cost: eWomenNetwork members $39.95, nonmembers $50-$65

Web site: www.ewomennetwork.com

Event phone: 425-444-5063

Description: Coach and author Caterina Rando will present “Work Smarter not Harder: How to Attract Clients with Ease.” She will focus on how to attract clients and promote a business, develop a strategic marketing plan, and create additional income streams by positioning yourself as an expert.

Name of event: State of the Labor Market, Seattle SHRM

Date and time: April 17, 7:30-9:30 a.m.

Place: Washington Athletic Club, 1325 6th Ave., Seattle

Cost: Seattle SHRM member $30; nonmember $40; student $15

Web site: www.shrm-seattle.com

Description: Richard J. Holden, regional commissioner, Pacific region, for the U.S. Department of Labor, Bureau of Labor Statistics, will speak on “State of the Labor Market: Now and the Future” at the April meeting of the Seattle Chapter of the Society for Human Resource Management.

Name of event: Bellevue Chamber April Business Lunch

Date and time: April 17, noon-1:30 p.m.

Place: Bellevue Downtown Courtyard by Marriott, 11010 N.E. 8th St., Bellevue

Cost: $35 members, $45 nonmembers; corporate tables available

Web site: www.bellevuechamber.org

Event phone: 425-213-1205

Description: Speaker Tim Flaherty, director of the U.S. Amateur and Senior Open Championships for the United States Golf Association will explore the economic impact of sporting events, specifically when major golf tournaments like the U.S. Open are held in our community.

Name of event: Moving to Agile: An Executive Manager’s Perspective

Date and time: April 17, 5-7:30 p.m.

Place: The Bellevue Arts Museum

Cost: Free

Web site: http://www.solutionsiq.com/events.html

Event phone: 800-235-4091, ext. 1434

Description: During this two-hour management briefing, Tom Haug, vice president of software engineering for Electronic Evidence Discovery (EED), will share an executive management perspective on adopting Agile and discuss how to overcome some of the unexpected challenges companies face when moving from a traditional development process to Agile. Joining him will be Michael Tardiff, SolutionsIQ Agile team lead and coach, and Paul Dupuy, SolutionsIQ Agile generalist.

Name of event: Supervising Your Peers

Date and time: April 18, 10 a.m.-4:30 p.m.

Place: Shoreline Community College, Lake Forest Park Extension, 17171 Bothell Way N.E., Suite A-220, Room #5, Lake Forest Park

Cost: $89

Web site: www.shoreline.edu/ce

Event phone: 206-533-6700

Description: Department leads, working supervisors, team project leaders, small-business managers all often face the same question: How do I effectively supervise people who are my peers or my colleagues? In this class, you’ll learn how to build your authority without alienating those who work with you. We’ll discuss and practice effective techniques for setting expectations, developing your communication style, and dealing with common problems. You’ll take home specific practical ideas and approaches you can use in your daily work.

Name of event: Go Figure! A Class on Financing Your Business

Date and time: April 18, 8:30-10:30 a.m.

Place: Shoreline Community College, Lake Forest Park Extension, 17171 Bothell Way N.E., Suite 220, Room #3, Lake Forest Park

Cost: $35

Web site: http://www.shoreline.edu/ce/Spring%202008/business.html

Event phone: Register at 206-533-6700, item # 5801

Description: Set your sights on building a sustainable business. Ever wonder just what investors are looking for when they pour over all those numbers in your financial statements? Here are some of the key questions covered in the class: Why do I need to understand my financials? Why are financial projections so important? What are typical loan uses for funding startups? What should I do if my business is strapped for cash? The instructor is Felix Ngoussou, MBA, who has worked in both the private and public sector as a business consultant for George S. May International, Ernest & Young, and CCD.

Name of event: Introducing the Power of TED* (The Empowerment Dynamic)

Date and time: April 18, 9-4 p.m.

Place: Shilshole Bay Club

Cost: $150

Web site: www.powerofted.com

Event phone: 206-780-0994

Description: Join author David Emerald for this one-day seminar on TED* (The Empowerment Dynamic), a recipe for change that will help you take control of your life personally and professionally. TED* provides a framework that helps individuals, families, groups, and organizations move away from the drama dynamic and into The Empowerment Dynamic.

Name of event: Publici-Tea half-day training event

Date and time: April 18, 9 a.m.-2 p.m.

Place: Nancy Juetten’s Bellevue office, 5101 Somerset Drive S.E.

Cost: $297

Web site: www.publici-tea.com

Event phone: 425-641-5214

Description: Nancy S. Juetten, a publicist, Puget Sound Business Journal columnist, and author of the Media-Savvy-to-Go Publicity Toolkit will share nitty-gritty advice about do-it-yourself public relations in the Puget Sound region and beyond.

Name of event: The Seven Deadliest Marketing Sins and How to Avoid Them

Date and time: April 22, 6-8 p.m.

Place: My Day Office, Belltown

Cost: $25

Web site: http://www.mydayoffice.com/calendar_detail.php?EventID=119

Event phone: 206-441-3214

Description: Stacy Karacostas of SuccessStream Sales & Marketing Solutions will identify the seven deadly small-business marketing sins, tell you how to tell if you are guilty, and teach you how to avoid falling under their spell.

Name of event: Smart Investments for Retirement

Date and time: April 23, 6:45-8:45 p.m.

Place: Shoreline Community College main campus, Shoreline

Cost: $49

Web site: www.shoreline.edu/ce

Event phone: 206-533-6700

Description: Already retired or planning your retirement funds? Learn how to set realistic financial goals that protect and grow your investments and prepare you for the unexpected. Weigh the pros and cons of different investment vehicles, understand long-term health care costs and other issues that affect retirement, and leave class with a financial plan that will provide better security for yourself and your partner. Instructor Albert Israel is a Certified Financial Planner and former host of a radio financial show. Book included in course fee. Bring a friend or partner for free, but both people must register.

Name of event: Merriman Berkman workshop: Are You Ready to Retire?

Date and time: April 24, 6-9 p.m.

Place: Lynnwood Embassy Suites

Cost: Free

Web site: www.merrimanberkmannext.com

Event phone: 206-285-8877

Description: This workshop will show you how to build a portfolio that has the potential to increase your retirement wealth and keep risk in check. You’ll leave with the knowledge you need to build a well-balanced retirement portfolio that can provide the kind of retirement you’ve always wanted.

Name of event: Eastside Business Symposium

Date and time: April 24, 7 a.m.-1:30 p.m.

Place: Meydenbauer Center, 11100 N.E. 6th St., Bellevue

Cost: $95 members, $125 nonmembers; corporate table $900

Web site: www.bellevuechamber.org

Event phone: 425-213-1205

Description: The symposium is designed to give you and your business the cutting edge information needed to win in the business race. You will get practical and useful information on the key issues facing Eastside businesses and effective tools to help you be more competitive and make an impact on your bottom line.

Name of event: LinuxFest Northwest

Date and time: April 26-27

Place: Bellingham Technical College

Cost: Free

Web site: http://www.linuxfestnorthwest.org/

Description: LinuxFest Northwest provides a range of educational and networking opportunities for techies, business users, and novices — anyone who wants to know more about the advantages of open source software and its applications.

Name of event: Lunch & Learn: ActionCOACH Hiring System

Date and time: April 28, noon-1:30 p.m.

Place: ActionCOACH Seattle Office

Cost: $199

Web site: www.actioncoachseattle.com

Event phone: 206-352-0600

Description: This is a once-a-year opportunity to learn how to hire for success. Lunch & Learn is a monthly hands-on workshop for local business owners, presented by your Isabella McPeak of coaching firm ActionCOACH. Lunch will be served

Name of event: Seattle Graphic Artists Guild April Workshop: Creating an Inspiring and Productive Workspace

Date and time: April 29, 11:30 a.m.-2 p.m.

Place: Rock Salt Steak and Seafood on Lake Union, 1232 Westlake Ave. N., Seattle

Event phone: 206-284-1047

Cost: $30-$40

Web site: www.seattleguild.org

Description: Piper Lauri Salogga of Natural Balance will speak on “OfficeShui, Creating an Inspiring, Productive Workspace.” With most of us working more than two-thirds of our waking hours, how our offices look, function and feel has an effect on our productivity and well-being. This visual presentation gives practical tips and motivation to change your office into your perfect workspace. Participants walk away with tools and ideas to make improvements in their own offices.

Name of event: Bellevue Chamber April Business After Hours

Date and time: April 30, 5:30-7:30 p.m.

Place: The Bellettini, 1115 108th Ave N.E., Bellevue

Cost: $12 members, $20 nonmembers

Web site: www.bellevuechamber.org

Event phone: 425-213-1205

Description: Make lasting business connections at this after-work, networking focused event.

Name of event: Major Gifts Seminar & Benevon Alumni Panel

Date and time: May 2, 9-noon.

Place: University Heights Center, 5031 University Way N.E., Seattle

Cost: Free

Web site: http://sforce.benevon.com/intros/western.htm

Event phone: 206-709-9400

Description: Join us for this special major gifts seminar and panel representing Seattle-area organizations that have successfully implemented the Benevon Model to embark on the path to financial sustainability. This program is designed to empower all nonprofits to get off the treadmill of annual fundraising.

Name of event: The Expert Advantage with Caterina Rando

Date and time: May 3 and 4, 9:30 a.m.-5 p.m.

Place: The Village Clubs, Downtown Bellevue

Cost: $147 each day or both days for $199

Web site: www.zitapresents.com

Event phone: 425-968-8375

Description: Day One: What to do to create a word-of-mouth epidemic about your business. Learn the four often overlooked business objectives you need to have to accelerate your business growth with ease. Day Two: Teleclasses as a value-based marketing strategy.

Name of event: 6th Annual NW Biodiesel Forum and Renewable Energy Expo

Date and time: May 4, 10 a.m.-5 p.m.

Place: Seattle Center Pavilion

Cost: Free

Web site: www.nwbiodiesel.org

Description: This year’s forum focuses on the issue of sustainability. Come get the facts and ask questions of leaders on the many sides of this complex issue. The forum also provides an opportunity to increase your knowledge about renewable energy solutions. Check out the latest eco-friendly vehicles and learn about cutting-edge technologies in the biodiesel industry from leaders across the Northwest. The event also includes a Renewable Energy Expo, kids activities, interactive biodiesel discussion panels and hands-on demonstrations.

Name of event: Certified Scrum Product Owner Course

Date and time: May 7-8, 9 a.m.-5 p.m.

Place: Seattle Harbor Club

Cost: $1,200

Web site: http://www.solutionsiq.com/scrum/training_events.html

Event phone: 800-235-4091, ext. 2253

Description: The product owner is a key role in fostering Agile. SolutionsIQ Certified Scrum Product Owner Training provides the knowledge and skills transfer to maximize learning that will benefit teams, organizations and customers.

Name of event: Quikbooks Payroll

Date and time: May 8, noon-5 p.m.

Place: Shoreline Community College, Lake Forest Park Extension, 17171 Bothell Way N.E., Suite A-220, Room #4, Lake Forest Park

Cost: $119

Web site: www.shoreline.edu/ce

Event phone: 206-533-6700

Description: Learn how to set up and process payroll using QuickBooks. Topics include setting up and configuring payroll, state and federal taxes, fringe benefits, sick leave and vacation accruals, timekeeping, printing checks, doing customizing reports, and W-2/W-3 forms. We will also cover a variety of payroll additions and deductions including bonuses, overtime, reimbursements, loans and advances. Students should have basic knowledge of payroll rules and experience using QuickBooks. Learning materials presented in class. Instructor Mark Guidry has been a small-business owner and has over 20 years of bookkeeping and accounting experience in small and medium-size businesses.

Name of event: Technology Alliance/State of Technology luncheon

Date and time: May 9, 11:30 a.m.-1:30 p.m.

Place: The Westin Seattle

Cost: $85 with advanced registration; table packages also available

Web site: www.technology-alliance.com

Event phone: 206-389-7261

Description: The luncheon features a keynote conversation with Internet pioneer Vint Cerf, vice president and chief Internet evangelist at Google.

Name of event: BusinessRICH: Two-day Foundation Workshop

Date and time: May 9-10, 8 a.m.-5 p.m. daily

Place: ActionCOACH Seattle Office, 9057 Greenwood Ave. N., Seattle

Cost: Regular $1,295; early bird $995

Web site: www.actioncoachseattle.com

Event phone: 206-352-0600

Description: This workshop focuses on building the foundation of a new business or reinforcing your existing business, teaching you how to structure your business for success

Name of event: Building Brand & Value Through Sustainable Business Practices

Date and time: May 14-15, 8 a.m.-5 p.m.

Place: UW Bank of America Executive Education Center

Cost: $1,650

Web site: http://bschool.washington.edu/execed/sustainability.shtml

Event phone: 206-543-8560

Description: This intensive two-day seminar is co-sponsored by the Retail Management Program of the University of Washington’s Michael G. Foster School of Business and the Greater Seattle Chamber of Commerce. It explores why and how many of the nation’s most successful businesses are integrating sustainability into their operations and branding strategies. You will come away with a clear understanding of the key principles of sustainability as well as specific tools to begin developing a plan for your organization. If you already have sustainability policies, you can learn next steps and how to better measure their effectiveness on your business, community and the natural world.

Name of event: 2008 Washington State Biomedical Device Summit

Date and time: May 15

Place: University of Washington, Bothell

Cost: $65 single, $300 group of five

Web site: http://www.enterpriseseattle.org/component/option,com_eventlist/Itemid,/func,details/did,9/

Event phone: Margo Shiroyama 425-785-4015

Description: The 2008 Washington State Biomedical Device Summit will feature the presentation of the regional Biomedical Device Study. The event also will feature a panel discussion by executives from the region’s biomedical device industry and will be the official launch of the Biomedical Device Innovation Partnership Zone. A networking reception will follow.

Name of event: Better Business Writing

Date and time: May 15, 9 a.m.-5 p.m.

Place: Yarrow Bay Office Park, Kirkland

Cost: $395

Web site: http://syntaxtraining.com/PDF/BBW_051508.pdf

Event phone: 206-782-8410

Description: Better Business Writing is a hands-on workshop in planning, writing and editing business documents. Offered by Lynn Gaertner-Johnston of Syntax Training, the course provides strategies, tools and practice to enhance your skills as a business communicator. In class you will write, edit, and develop skills and techniques to apply successfully to any business message. Take-away tools include a 90-page manual, templates, booklets and other job aids.

Name of event: Lunch & Learn: Customer Service That Rocks

Date and time: May 19, noon-1:30 p.m.

Place: ActionCOACH Seattle Office

Cost: $199

Web site: www.actioncoachseattle.com

Event phone: 206-352-0600

Description: If you’re interested in learning how to enhance your company’s level of customer service, bring your team to this month’s Lunch & Learn workshop. Lunch & Learn is a monthly hands-on workshop for local business owners, presented by Isabella McPeak of coaching firm ActionCOACH.

Name of event: Achieving Great Results in Small Business

Date and time: May 21, 6-8:45 p.m.

Place: Shoreline Community College, Lake Forest Park Extension, 17171 Bothell Way N.E., Suite A- 220, Room #3, Lake Forest Park

Cost: $139

Web site: www.shoreline.edu/ce

Event phone: 206-533-6700

Description: Learn techniques to develop your core business, attract customers you serve best, and see yourself and your customers through new eyes. You’ll also learn methods to expand your business without getting bigger and measure how well your business is thriving. Case studies will be presented and discussed to demonstrate real-world applications.

Name of event: TechLeaders: Power and Influence

Date and time: May 21-22

Place: Amazon.com

Cost: $550; register online

Web site: http://anitaborg.org/initiatives/techleaders/may-power-and-influence/

Event phone: 650-236-4756

Description: This two-day workshop is for entry to mid-level technical women. It features Jo Miller, CEO of Womens Leadership Coaching, who will focus on extending your power and influence through increased organizational awareness, negotiation techniques, strategies to increase your visibility, and influence techniques to increase buy-in for your ideas. The workshop is a program of the Anita Borg Institute for Women and Technology.

Name of event: Agile Program Management with Scrum

Date and time: June 4-5, 2008; 9 a.m. — 5 p.m.

Place: Seattle Harbor Club

Cost: $1,500 per attendee

Web site: http://www.solutionsiq.com/scrum/training_events.html

Event phone: 800-235-4091, ext. 2253

Description: Are you looking for techniques to grow your successful Agile projects into an Agile program? Do you know what your next steps are on the Agile Maturity Scale? In this two-day course you will learn practices to help you grow your Agile teams into successful Agile programs; enabling you to take on more complex challenges while staying true to the Agile values and practices that you used in the Agile projects.

Name of event: Lunch & Learn: TeamRICH — Creating Your Dream Team

Date and time: June 16, noon-1:30 p.m.

Place: ActionCOACH Seattle Office

Cost: $199

Web site: www.actioncoachseattle.com

Event phone: 206-352-0600

Description: Learn how to build, retain, and motivate your business team. Lunch & Learn is a monthly hands-on workshop for local business owners, presented by Isabella McPeak of coaching firm ActionCOACH. Lunch will be served

Name of event: Certified ScrumMaster Training Course

Date and time: June 18-19, 9 a.m.-5 p.m.

Place: Seattle Harbor Club

Cost: $1,200

Web site: http://www.solutionsiq.com/scrum/training_events.html

Event phone: 800-235-4091, ext. 2253

Description: Learn the essentials of working as a ScrumMaster or Scrum team member in this two-day course, which provides everything you need to get started with Scrum and Agile. Delivered by SolutionsIQ Agile thought leaders, this course shares time-tested practices for managing product backlogs, planning your releases and iterations (Sprints) and tracking and reporting progress.

Name of event: Certified ScrumMaster Training Course

Date and time: July 16-17, 9 a.m.-5 p.m.

Place: Seattle Harbor Club

Cost: $1,200

Web site: http://www.solutionsiq.com/scrum/training_events.html

Event phone: 800-235-4091, ext. 2253

Description: Learn the essentials of working as a ScrumMaster or Scrum team member in this two-day course, which provides everything you need to get started with Scrum and Agile. Delivered by SolutionsIQ Agile thought leaders, this course shares time-tested practices for managing product backlogs, planning your releases and iterations (Sprints) and tracking and reporting progress.

Name of event: Lunch & Learn: How to Get More Customers Now

Date and time: July 28, noon-1:30 p.m.

Place: ActionCOACH Seattle Office

Cost: $199

Web site: www.actioncoachseattle.com

Event phone: 206-352-0600

Description: This workshop will focus on a 10-step process to help you get more customers, including marketing and advertising, number crunching, and profiling your ideal target customer. Lunch & Learn is a monthly hands-on workshop for local business owners, presented by Isabella McPeak of coaching firm ActionCOACH. Lunch will be served.

Name of event: Certified ScrumMaster Training Course

Date and time: August 20-21, 9 a.m.-5 p.m.

Place: Seattle Harbor Club

Cost: $1,200

Web site: http://www.solutionsiq.com/scrum/training_events.html

Event phone: 800-235-4091, ext. 2253

Description: Learn the essentials of working as a ScrumMaster or Scrum team member in this two-day course, which provides everything you need to get started with Scrum and Agile. Delivered by SolutionsIQ Agile thought leaders, this course shares time-tested practices for managing product backlogs, planning your releases and iterations (Sprints) and tracking and reporting progress.

Name of event: Agile Program Management with Scrum

Date and time: September 10-11, 2008; 9 a.m. — 5 p.m.

Place: Seattle Harbor Club

Cost: $1,500

Web site: http://www.solutionsiq.com/scrum/training_events.html

Event phone: 800-235-4091, ext. 2253

Description: Are you looking for techniques to grow your successful Agile projects into an Agile program? Do you know what your next steps are on the Agile Maturity Scale? In this two-day course you will learn practices to help you grow your Agile teams into successful Agile programs, enabling you to take on more complex challenges while staying true to the Agile values and practices that you used in the Agile projects.