How do I find what’s maxing out my household’s data plan? | Q&A with Patrick Marshall
“We bump up against the limit every month although we neither game, nor stream movies, nor listen to music on line.” Also, how to completely...
Patrick Marshall
Questions for Patrick Marshall may be sent by email to pmarshall@seattletimes.com or pgmarshall@pgmarshall.net. More columns at st.news/marshallQA
What’s going wrong with my Outlook Live email? | Q&A with Patrick Marshall
A few things could be going on to interfere with email from Outlook Live. Also, where to find the online repair kit for Microsoft Office....
Do I need to take an electric drill to a hard drive to truly erase the data? | Q&A with Patrick Marshall
It's true that simply hitting “delete” won't get rid of your data, but there are alternatives to physical destruction of the device. Patrick Marshall answers...
Did we pay to have our computer rescued, or ransomed? | Q&A with Patrick Marshall
Malware can strike from the least expected sources, so install an antimalware program before you get taken. Patrick Marshall answers your personal technology questions each...
Happy with archaic Windows 7, but worried about the road ahead | Q&A with Patrick Marshall
What to do if you lag way behind on updating Windows. Also, how to set up Outlook for multiple email addresses.
What can I do about mysterious messages popping up in Word and Outlook? | Q&A with Patrick Marshall
Popup boxes in Word documents and Outlook attachments have a reader perplexed. Also, why an email service may be rejecting your messages.
How do I deal with programs causing slow startup for Windows 10 on my PC? | Q&A with Patrick Marshall
The programs and services that start automatically when you boot up could be slowing your computer; here's how to find them. Also, what to do...
Wireless connectivity issues revisited | Q&A with Patrick Marshall
How can my laptop have problems reaching websites when it's sitting just feet away from the wireless router and my email is working fine? Patrick...
How do I get rid of pesky pop-up notifications in Chrome? | Q&A with Patrick Marshall
Also: A call-screening app for Google's Pixel phones, and a Wi-Fi connectivity problem. Patrick Marshall answers your personal technology questions each week.
Acrobat Reader will save you from misbehaving browser; plus a tip on using an ad blocker | Q&A with Patrick Marshall
Patrick Marshall answers questions about viewing PDFs and blocking ads.