Jeff Gelles

Verizon Wireless, T-Mobile to swap spectrum

But the agreement announced Monday prompted consumer advocates and a leading telecommunications union to repeat criticism that deal, which is under scrutiny by federal antitrust...

Ford ranks high in reliability

Last year, as the economy reeled and the auto industry teetered on the brink of collapse, Ford earned a dubious distinction: It was the only...

Tremor: shaky stuff

Remember the New Yorker cartoon of a dog sitting at a keyboard typing, "On the Internet, nobody knows you're a dog"? I had it in...

Warranty woes

Warranty issues are a common headache for consumers. But here's a twist: There are times when seeking what you're entitled to under a warranty...

Don’t buy into extended warranties

The next time someone tries to sell you an extended warranty or service contract, here's a suggestion: Think about what happened to Vicki...

Happy tax returns

A year ago, Rhondarette Wright needed her federal income-tax refund, and she wanted it fast. The $5,500 she expected back from the government...