Travel Troubleshooter | The curious case of the missing rental car
Something's wrong with this car: The Budget rental is on the wrong side of the island. The rental company's fix is less than ideal: pay...
Christopher Elliott
Don’t let volcanoes, other irrational travel fears, ruin your summer vacation
Let's face it, most mid-vacation natural disasters can't be predicted. That's less of a reason to stay home than a reminder to expect the unexpected...
Away Is Home | You can’t have a good vacation without a little adaptation
Whether it's losing your accommodations, an emergency landing, or inclement weather, you have to anticipate the occasional curveball when you're on the road. Traveling doesn't...
Travel Troubleshooter | Twice denied boarding by Delta, a couple chases a refund
Delta Air Lines denies James Rees’ wife boarding, blaming a “system error.” The second time, a representative makes her husband buy a new ticket from Detroit...
Away Is Home | Natural disasters vs. your vacation
Mother Nature might try to throw a wrench in your travel plans — she often does. But the right attitude, a plan B and some...
Travel Troubleshooter | Please fix name on my baby’s airline ticket, Expedia
When Expedia truncates her daughter's name on an airline ticket, a Greece vacation is in jeopardy. Will she be able to fly with her baby?
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Latest luggage is smarter, but not in a tech way VIEW
Pack up for summer trips in luggage that's refreshingly simple.
Away Is Home | Beat the crowds with off-season travel hacks
Sometimes a good vacation is all in the timing. Here’s how to sneak into popular travel destinations ahead of the crowds — and make the...
Husband had a mini-stroke on cruise. Why isn't travel insurance paying?
Royal Caribbean drops Patricia Early and her husband off at Prince Edward Island after a medical scare, promising to cover their hotel bill, then doesn’t....