Travel Wise | No, you can’t (usually) take airplane pillows home with you
Christopher Elliott explores the bizarre world of things stolen off commercial flights — from first-class customers deplaning with blankets and pillows to stealth barf bag...
Christopher Elliott
Travel Wise | Flight delayed because of a “technology issue”? Better get used to it
Flight delays because of a "technology issue" are becoming the new normal for air travelers.
How to improve your travel literacy | Travel Wise
Staying home? Improve your travel literacy to get the most out of your next trip.
Travel Troubleshooter | Tracking down a refund after a rental-car shortage left him stranded
After Daniel Nevin's Dollar car reservation problem — which included having to spend an extra night in Orlando — he wants a full refund. Is...
Travel Troubleshooter | She paid her own way after a flight cancellation. What does the airline owe her?
Caitlin McNulty wants flight refund help after a lengthy delay on a trip from Dublin to Chicago. Aer Lingus won't cut her a check, despite...
Travel Troubleshooter | Can this rental be saved?
Kimberly LaRocca wants a VRBO refund. The site took her money, but she never received the rental apartment she paid for in New York.
What to do if you lose your phone while traveling | Travel Wise
More than 29 million phones vanish each year according to Asurion, a company that insures smartphones, tablets and other electronics. Here's what to do if...
Travel Troubleshooter | Waiting for refund from Alitalia is testing his patience
After Irwin Grams' sister dies, he cancels his flight to Rome. Alitalia refunds one ticket. What about the other one? This Expedia plane ticket refund...
Travel Troubleshooter | My mom’s in a wheelchair. Why did American Airlines charge me extra to sit with her?
Why wouldn’t American Airlines allow Bo Bao to sit with his mother, who uses a wheelchair, on a flight from Dallas to Paris and back?
Away Is Home | How to survive extreme weather on vacation
Extreme weather doesn't have to destroy your vacation. Here's how to make the most of your trip regardless of what Mother Nature has in store.