
Hunting down a $1,400 refund from a canceled trip to the Baltics | Travel Troubleshooter
Wild goose chases in search of refunds for would-be vacations nixed by COVID-19 have been a common theme for Travel Troubleshooter of late. Here, Helene...
Wild goose chases in search of refunds for would-be vacations nixed by COVID-19 have been a common theme for Travel Troubleshooter of late. Here, Helene...
Before COVID-19, a couple and their friends booked a tour in Albania. When they arrived in Amsterdam for a connecting flight, the group was told...
The coronavirus pandemic has flipped the travel industry on its head, with many stories of long waits for refunds for flights nixed by COVID-19. In...
Ruby Tyson of Ohio is caught between a cruise line and an airline. Prior to the pandemic, she and her daughter booked a Hawaii cruise...
Stephen Wilkes of Ohio asked his travel agent for a BritRail pass refund when a European vacation was nixed by COVID-19. Six months later, there...
When Alitalia rejects Ahmed Seloma’s ticket to Italy due to a visa detail, he asks for a refund on a refundable ticket. But the airline...
A reader misplaced her passport and quickly renewed it, paying $116 to do so. But then she found the passport — and the State Department...
Stop me if you’ve heard this one before: Airbnb locked a user out of their account without cause and wouldn’t allow an appeal. Sounds like...
During the coronavirus pandemic, the travel industry has been ravaged, and earning customer loyalty has been most airlines’ No. 1 goal. At least, you’d think...