Produced By Advertising Publications


Joseph Sundberg, a concierge who has worked at the Hotel Monaco in Portland since 1996, is a microbrew connoisseur and constantly visits new haunts to assess their worthiness. (Thomas Patterson / The New York Times)

How the concierge job endures in an internet world

“Everybody thinks they have all the information,” says Portland-based concierge Joseph Sundberg. “But learning it from a local — a guy who lives it and continues to live it — is a far better way.”