Every manager should remember that people never forget any mention of money.

Share story

Q: Three months ago, I was promised a bonus for doing extra work. I still haven’t received any money. After my manager resigned, her boss asked me to oversee two major projects until a replacement could be hired. Although he said I would be getting a bonus, the amount was never discussed and it hasn’t been mentioned again. Should I ask him about this?

A: Since you were specifically told that this reward would be forthcoming, following up seems perfectly reasonable. Just find an appropriate time and then remind the manager of your previous conversation.

For example: “When Mary left, you mentioned that I would receive a bonus for assuming some of her duties. We never discussed an amount, so I wondered if you had made a decision about that.”

Odds are that this was simply an oversight, so your gentle inquiry should stimulate some action. But if he puts you off by saying he needs time to consider the amount, politely ask when you should check with him again.

Every manager should remember that people never forget any mention of money. What managers may consider a possibility, employees usually view as a promise.

Submit questions to Marie G. McIntyre at yourofficecoach.com.