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Don’t just phone it in during phone interviews

Make sure your next "phone screen" interview doesn't screen you out for the wrong reasons. Use these tips to sound more confident, speak clearly and demonstrate your seriousness about the job.

Open Lab provides free IT certification exams for veterans

Just in time for Veteran's Day, service members and their families in Pierce County who are looking for a leg up in the civilian job market can enroll in this Open Lab program that offers Microsoft IT training classes and certification exams — all free of charge.