When a smartphone user opens “Angry Birds,” the popular game application, and starts slinging birds at chortling green pigs, spies could be lurking in the background to snatch data revealing the player’s location, age, sex and other personal information, according to secret British intelligence documents.
In their globe-spanning surveillance for terrorism suspects and other targets, the National Security Agency and its British counterpart have been trying to exploit a basic byproduct of modern telecommunications: With each new generation of mobile phone technology, ever greater amounts of personal data pour onto networks where spies can pick it up.
According to dozens of previously undisclosed classified documents, among the most valuable of those unintended intelligence tools are so-called leaky apps that spew everything from users’ smartphone identification codes to where they have been that day.
The NSA and Britain’s Government Communications Headquarters were working together on how to collect and store data from dozens of smartphone apps by 2007, according to the documents, provided by Edward Snowden, the former NSA contractor. Since then, the agencies have traded recipes for grabbing location and planning data when a target uses Google Maps, and for vacuuming up address books, buddy lists, phone logs and geographic data embedded in photos when someone sends a post to the mobile versions of Facebook, Flickr, LinkedIn, Twitter and other services.
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The eavesdroppers’ pursuit of mobile networks has been outlined in earlier reports, but the secret documents, shared by The New York Times, The Guardian and ProPublica, offer far more details of their ambitions for smartphones and the apps that run on them. The efforts were part of an initiative called “the mobile surge,” according to a 2011 British document, an analogy to the troop surges in Iraq and Afghanistan. One NSA analyst’s enthusiasm was evident in the breathless title — “Golden Nugget!” — given to one slide for a top-secret 2010 talk describing iPhones and Android phones as rich resources, one document notes.
The documents show that the NSA and the British agency routinely obtain information from certain apps, particularly some of those introduced earliest to cellphones. With some newer apps, including “Angry Birds,” the agencies have a similar capability, the documents show, but they do not make explicit whether the spies have put that into practice. Some personal data, developed in profiles by advertising companies, could be particularly sensitive: A secret 2012 British intelligence document says that spies can scrub smartphone apps that contain details like a user’s “political alignment” and sexual orientation.
President Obama announced new restrictions this month to better protect the privacy of ordinary Americans and foreigners from government surveillance, including limits on how the NSA can view “metadata” of Americans’ phone calls — the routing information, time stamps and other data associated with calls. But he did not address the avalanche of information that the intelligence agencies get from leaky apps and other smartphone functions.
The agencies have long been intercepting earlier generations of cellphone traffic like text messages and metadata from nearly every segment of the mobile network — and, more recently, computer traffic running on Internet pipelines. Because those same networks carry the rush of data from leaky apps, the agencies have a ready-made way to collect and store this new resource. The documents do not address how many users might be affected, whether they include Americans, or how often, with so much information collected automatically, analysts would see personal data.
“NSA does not profile everyday Americans as it carries out its foreign intelligence mission,” the agency said in a written response to questions about the program. “Because some data of U.S. persons may at times be incidentally collected in NSA’s lawful foreign intelligence mission, privacy protections for U.S. persons exist across the entire process.” Similar protections, the agency said, are in place for “innocent foreign citizens.”
The British spy agency declined to comment on any specific program but said all its activities complied with British law.
Two top-secret flow charts produced by the British agency in 2012 show incoming streams of information skimmed from smartphone traffic by the Americans and the British. The streams are divided into “traditional telephony” — metadata — and others marked “social apps,” “geo apps,” “http linking,” webmail, MMS and traffic associated with mobile ads, among others. (MMS refers to the mobile system for sending pictures and other multimedia, and http is the protocol for linking to websites.)
The NSA and the British agency
displayed a particular interest in Google Maps, which is accurate to within a few yards or better in some locations. Intelligence agencies collect so much data from the app that “you’ll be able to clone Google’s database” of global searches for directions, according to a 2007 top-secret NSA report.
“It effectively means that anyone using Google Maps on a smartphone is working in support of a GCHQ system,” a secret 2008 report by the British agency says.
Functioning as phones — making calls and sending texts — and as computers — surfing the web and sending emails — they generate and also rely on data.
One secret report shows that just by updating Android software, a user sent more than 500 lines of data about the phone’s history and use onto the network. Such information helps mobile ad companies, for example, create detailed profiles of people based on how they use their mobile device, where they travel, what apps and websites they open, and other factors.
One secret 2010 British document suggests that the agencies collect such a huge volume of “cookies” — the digital traces left on a mobile device or a computer when a target visits a website — that classified computers were having trouble storing it all.
(In December, The Washington Post, citing the Snowden documents, reported that the NSA was using metadata to track cellphone locations outside the United States and was using ad cookies to connect Internet addresses with physical locations.)
In another example, a secret 20-page British report dated 2012 includes the computer code needed for plucking the profiles generated when Android users play Angry Birds. The app was created by Rovio Entertainment, of Finland, and has been downloaded more than a billion times, the company has said.
Rovio drew public criticism in 2012 when researchers claimed that the app was tracking users’ locations and gathering other data and passing it to mobile ad companies. In a statement on its website, Rovio says that it may collect users’ personal data, but that it abides by some restrictions. For example, the statement says, “Rovio does not knowingly collect personal information from children under 13 years of age.”
“By having these devices in our pockets and using them more and more,” said Philippe Langlois, who has studied the vulnerabilities of mobile phone networks and is the founder of the Paris-based company Priority One Security, “you’re somehow becoming a sensor for the world intelligence community.”
Another ad company creates far more intrusive profiles that the agencies can retrieve, the report says. The apps that generate those profiles are not identified, but the company is named as Millennial Media, which has its headquarters in Baltimore.
According to the report, the Millennial profiles contain much of the same information as the others, but several categories listed as “optional,” including ethnicity, marital status and sexual orientation, suggest that much wider sweeps of personal data may take place.