The Internet problems coincided with an interruption to Fox’s TV broadcast which resulted in viewers missing part of one inning.
Alphabet’s Internet and TV service Google Fiber went out in Kansas City as the opening game of baseball’s championship series got going.
“Tonight, some Google Fiber customers in Kansas City experienced a service outage,” a Google spokesperson said via e- mail. “We’re working hard to make sure our customers can enjoy the rest of the World Series, and we’ll provide more details as soon as we can. We apologize for this interruption on an important night.”
The Internet problems coincided with an interruption to Fox’s TV broadcast which resulted in viewers missing part of one inning. Google Fiber service was later restored, customers reported on Twitter, while Fox addressed the outage after a temporary switch to different announcers
“We know it couldn’t have happened at a worse time,” a verified, four-year-old Twitter account named ‘Google Fiber’ wrote in a post on Tuesday night.
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The best-of-seven World Series started Tuesday in Kansas City between the hometown Royals and the New York Mets.
Google announced plans to start its own super-high-speed Internet network in 2010 and in 2011 picked Kansas City for the launch. It now operates in Austin, Texas, and Provo Utah, as well, with plans to expand into other cities including Atlanta, Nashville, and Salt Lake City.
The service has 27,000 video subscribers in the Kansas City region, according to U.S. Copyright Office data collected by MoffettNathanson.
Fox apologized to viewers for its outage, which it said was caused by an electronics failure than cut power to its primary and backup generators.