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Sunday, July 20, 2008 - Page updated at 12:01 a.m.

Charles Bermant

Since people come to technology at different rates, we are rarely on the same page -- or screen. So there needs to be a place where the discussion starts about what's right: Do you need a salutation? How soon should you reply? And how do you stop a conversation? The ever-evolving answers all emerge Saturdays in the Inbox column.

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