Sony is advising consumers to quit using some of its VAIO laptop computers and unplug them, saying that it's possible that its non-removable battery pack could overheat.
Sony is advising consumers to quit using some of its VAIO laptop computers and unplug them, saying that it’s possible that its non-removable battery pack could overheat.
The company says it’s in the process of creating a program to repair or replace the computers, or will refund their purchase price.
The packs included in some of Sony’s Vaio Fit 11A models, which were released in February, were provided by a third-party supplier. If the packs overheat, it could cause burns to the laptop’s housing, Sony said Friday.
The recall affects computers with the product name “SVF11N1XXXX.” It’s unclear how many laptops are affected.
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It plans to make an announcement on the repair program within two weeks.