So you want to come off at work as smart, friendly, accomplished and, God help you, not annoying. Here's some advice: Brush up on your small...
So you want to come off at work as smart, friendly, accomplished and, God help you, not annoying.
Here’s some advice: Brush up on your small talk.
“The world is all about networking,” says Rosalie Maggio, author of the just-released “The Art of Talking to Anyone: Essential People Skills for Success in Any Situation” (McGraw-Hill, $16.95).
You can’t network if you haven’t mastered the art of talking to anyone.
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“Today, unfortunately, your work is not what is going to get you ahead most of the time,” Maggio says. “You have to let people know it’s good and you do that by acting confident.
“You have to build relationships and you do that with the small talk.”
Maggio said she was surprised at how many people felt stumped when they had to chat up a boss, a client or a co-worker. So, she wrote a book.
“You have to be visible. You want to leave people thinking, well, that’s somebody.”
People are challenged by making small talk because they feel it sounds phony, says Susan Bethanis, president of Mariposa Leadership, a coaching firm, and author of “Leadership Chronicles of a Corporate Sage” (Dearborn Trade, $18.95).
But if you have some basic questions and you practice them, you should eventually feel comfortable, she says. Questions should be as simple as how’s the family, how was your vacation, what are you working on these days? Ask follow-up questions, she says.